Terms of service

By using this website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

All orders placed through this website are subject to these Terms of Service. We reserve the right to update these terms at any time without prior notice.

2. Products & Pricing

  • We aim to display all products and pricing accurately.

  • All prices are in GBP (£) and include applicable taxes where stated.

  • Product availability is subject to change.

3. Orders & Payment

  • Orders can be placed online via our website.

  • Payment must be made at the time of purchase through the available payment options.

  • We reserve the right to cancel or refuse any order in case of payment issues or pricing errors.

4. Delivery

  • We offer next day delivery across the UK if orders are placed by 2pm.

  • Delivery times are estimates and may vary due to unforeseen circumstances.

  • Risk of loss passes to the customer upon delivery.

5. Returns & Refunds

  • Please refer to our Return & Refund Policy for details.

  • Returns must be in original condition and within 14 days of delivery unless the product is faulty.

6. User Conduct

  • Customers must use the website and products responsibly.

  • Any misuse, illegal activity, or breach of these terms may result in account suspension or legal action.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability for any direct damage is limited to the purchase price of the product in question.

8. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of our store or Kranzle.

  • Unauthorized use or reproduction of any content is strictly prohibited.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.